The Kenya Revenue Authority (KRA) has announced plans to deploy tax expert agents across the country in a bid to tackle the growing number of Kenyans failing to meet their tax obligations.
In a statement dated Thursday, March 5, KRA Commissioner for Micro and Small Taxpayers, George Obell, noted that while more than 22 million people are registered taxpayers, only about 7 million actively pay taxes.
“Of these 7 million compliant Kenyans, approximately 3.2 million are formally employed and remit Pay As You Earn (PAYE),” Obell said.
To address this challenge, KRA will introduce tax expert agents under a new initiative called ‘Huduma Popote’, which will bring tax services closer to taxpayers at the grassroots level.
These agents will help citizens and businesses understand their tax obligations, respond to inquiries, and guide them on proper compliance procedures. Obell emphasised that limited knowledge of tax requirements is a major reason why many Kenyans fail to comply.
“KRA will strengthen partnerships with taxpayers by engaging them within their business ecosystems, including markets, to provide education on their tax obligations,” the Commissioner said.
The initiative is expected to target traders and entrepreneurs operating in markets and small business centres, where access to clear information on taxation is often limited.
Commissioner Obell also clarified that the Electronic Tax Invoice Management System (eTIMS) is not a new tax, but a digital tool designed to help businesses maintain accurate records and improve compliance.
“Deepening dialogue with taxpayers and introducing practical compliance solutions is how the authority seeks to strike a balance between revenue mobilisation and creating a business-friendly environment,” Obell noted.
The KRA initiative underscores the authority’s commitment to expanding the tax base, promoting fairness in the system, and supporting national development.
Tags
News